Privacy Policy

Effective Date: July 26, 2026
Last Updated: July 26, 2026

MUTUAL APPS Privacy Policy

MUTUAL APPS (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, contact us, or use our software development and technology services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Company Name: MUTUAL APPS

Address:
1 A East, Dhaka 1215, Bangladesh

Email:
info@mutualapps.com

Phone:
+880 1332128358

2. Scope of this Privacy Policy

This Privacy Policy applies to:

Our official website
Contact forms
Software development inquiries
Mobile and web application services
Custom software projects
Technical support
Client portals
Recruitment and career applications
Marketing communications

3. Information We Collect

Depending on how you interact with us, we may collect the following information.

Personal Information

Full Name
Company Name
Email Address
Phone Number
Job Title
Postal Address
Billing Information
Project Requirements
Communication Preferences

Business Information

Company Profile
Industry
Business Processes
Software Requirements
Technical Documentation
Project Files

Technical Information

IP Address
Browser Type
Device Information
Operating System
Language Settings
Referral Source
Session Information
Pages Visited
Access Time
Cookies
Website Analytics

4. Information You Voluntarily Provide

You may voluntarily provide information when you:

Submit a contact form
Request a quotation
Book a consultation
Apply for a job
Subscribe to newsletters
Download resources
Request technical support
Communicate by email or phone

5. How We Use Your Information

We use your information to:

Respond to inquiries
Prepare quotations and proposals
Deliver software development services
Manage projects
Process payments and invoices
Improve customer support
Send project updates
Maintain business records
Improve our website
Analyze website performance
Prevent fraud and abuse
Comply with legal obligations

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Measure website performance
Analyze visitor behavior
Enhance security
Support marketing campaigns

You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

7. Legal Basis for Processing (GDPR)

Where applicable, we process personal data under one or more of the following legal bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Protection of vital interests

8. Data Sharing

We do not sell or rent your personal information.

Your information may be shared with trusted third parties only when necessary to:

Host our website or applications
Process payments
Send email communications
Provide cloud infrastructure
Deliver technical services
Comply with legal requirements

All third-party providers are required to protect your information and use it only for authorized purposes.

9. International Data Transfers

Because our service providers may operate globally, your information may be processed outside your country of residence.

Where required, we implement appropriate safeguards to protect transferred data, including contractual safeguards and secure processing practices.

10. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information, including:

SSL/TLS encrypted connections
Secure cloud hosting
Firewall protection
Role-based access controls
Strong password policies
Routine backups
Security monitoring
Software updates and patch management
Secure software development practices

Although we take reasonable measures to protect personal information, no method of electronic transmission or storage is completely secure.

11. Client Confidentiality

As a software development company, MUTUAL APPS understands the importance of protecting client information.

Unless otherwise agreed in writing or required by law, all client-related materials—including project documents, business workflows, databases, source code, technical specifications, credentials, and confidential business information—will be treated as confidential.

12. Data Retention

We retain personal information only for as long as necessary to:

Deliver requested services
Fulfill contractual obligations
Maintain business records
Resolve disputes
Meet legal and regulatory requirements

When information is no longer required, it is securely deleted or anonymized.

13. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Withdraw consent
Request a copy of your data
Request data portability
File a complaint with the appropriate supervisory authority

To exercise these rights, please contact us using the details provided below.

14. Children’s Privacy

Our services are intended for businesses and individuals aged 13 or older (or the applicable minimum age in your jurisdiction).

We do not knowingly collect personal information from children.

15. Third-Party Services

Our website may integrate with or link to third-party services such as:

Google Analytics
Google Maps
Payment gateways
Social media platforms
Cloud hosting providers
Customer communication tools

Each third party has its own privacy policy, and we encourage you to review them before providing information.

16. Marketing Communications

If you subscribe to newsletters or promotional emails, we may send updates about:

Software products
Service announcements
Promotions
Events
Company news

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us.

17. Intellectual Property

All website content, including software, source code, graphics, designs, logos, documentation, text, and trademarks, is the intellectual property of MUTUAL APPS or its licensors and is protected by applicable copyright and intellectual property laws.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

The revised version will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes become effective constitutes acceptance of the revised policy.

19. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

MUTUAL APPS

Address:
1 A East, Dhaka 1215, Bangladesh

Email:
info@mutualapps.com

Phone:
+880 1332128358

We will respond to privacy-related requests within a reasonable timeframe and in accordance with applicable laws.

20. Regional Compliance

This Privacy Policy is intended to support compliance with applicable privacy and data protection laws, including, where relevant:

General Data Protection Regulation (GDPR)
UK GDPR
California Consumer Privacy Act (CCPA), where applicable
Other applicable national and regional data protection laws

The specific rights available to you may vary depending on your jurisdiction.

Your Trust Matters

Protecting your privacy is fundamental to how MUTUAL APPS conducts business. We are committed to maintaining the confidentiality, integrity, and security of the information entrusted to us and continuously improving our privacy and security practices.

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